Cisco Unified Communication Manager
Scalable, Distributable, and Highly Available
Cisco
Unified Communications enables
small and medium-sized organizations to
communicate more effectively—strengthening
the connections among employees, customers,
and partners—resulting in improved customer
service and increased productivity and
profitability. Businesses can collaborate in
real time using applications like
call-routing, contact-management,
voice-mail, e-mail, mobile IP soft phone,
and more—in an integrated, easy-to-use
interface. The solution makes it easier for
employees to access information and experts
for faster task completion and issue
resolution.
IP Phones, VoIP Gateways, Multimedia Applications
Cisco Unified Communications Manager extends enterprise telephony features and capabilities to packet telephony network devices such as IP phones, media processing devices, voice over IP (VoIP) gateways, and multimedia applications. Additional services, such as unified messaging, multimedia conferencing, collaborative contact centers, and interactive multimedia response systems, are made possible through open telephony APIs.
Cisco Unified Communications Manager is installed on the Cisco 7800 Series Media Convergence Servers and includes the following features:
- Highly scalable, supporting up to 30,000 lines per server cluster.
- Able to support a full range of communications features and applications, including SIP-based applications.
- Highly available for business continuity, supporting multiple levels of server redundancy and survivability.
- Support for a broad range of phones to suit varying user requirements.
- Choice of operating system environments: Windows server-based implementation or Linux-based appliance model implementation.
- Available in an easy-to-manage single-server solution, Cisco Unified Communications Manager Business Edition, that combines call-processing and messaging.
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Also see Communication Manager Express >
