Cisco Unity

Amplify productivity with Cisco Unity, an enterprise-ready voice and unified messaging platform. As part of a unified communications solution, Cisco Unity offers a reliable, secure, scalable, and full-featured voice and unified messaging platform. Its unified messaging with Microsoft Exchange or IBM Lotus Domino enables you to access e-mail, voice, and fax messages from a single inbox anytime, anywhere, and on any device. Standards-based Cisco Unity integrates with your network, communication applications, and clients.

Cisco Unity

Enhancing Business Productivity

Cisco UnityCisco Unity delivers powerful voice, integrated, and unified messaging options that transparently integrate with Microsoft Exchange, Lotus Domino, and Novell GroupWise. It scales to meet the needs of large, multi-site organizations and offers extensive personalization options.

With Cisco Unity, you can listen to your e-mail over the telephone, check voice messages from the Internet, and (when integrated with a supported third-party fax server) forward faxes to any local fax machine -- increasing organizational productivity while improving customer service and responsiveness.

 

Features and Migration Tools Include:

  • Interoperability with existing voice-messaging and telephony systems
  • Custom keypad-mapping of the telephony interfaces
  • Integrated context-sensitive help

Productivity Enhancing Features

  • Desktop voice message access using Cisco Unified Personal Communicator
  • Mobile voice messages access across a variety of handsets and operating systems using Cisco Unified Mobile Communicator
  • Alternative Device Recognition: Cisco Unity automatically recognizes alternate devices, such as mobile phones, when accessing the system to streamline access.
  • Secure Messaging: Encrypted voice messages can be retrieved only through authorized clients connected to the network.
  • Message Monitor: Listen to and pick up calls while a message is being recorded.
  • Interrupted Session Recovery: You can automatically return to in-progress message composition or playback if you ended a session prematurely.
  • Cisco Unity Phone View: Use the display of a Cisco Unified IP Phone to view, sort, search, and play back voice messages.
  • Speech Access: Press and-or say commands and message-addressing deliver "hands-free" operation.

 

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Also see Communication Manager Express >


 
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